You can cancel your contract within two weeks without giving reasons in writing (for example, letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information obligations in accordance with § 312c para. 2 BGB in conjunction with § 1 Abs. 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with § 3 BGB-InfoV. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:
Twisselwisch 93 22419 Hamburg
Or just Download my withdrawal document and send it back to me: DOCUMENT
consequences of Withdrawal
In the case of an effective revocation, the mutually received benefits shall be returned and any benefits (such as interest) that may have been deducted. If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you have to pay us compensation for the value. With the release of things this does not apply if the deterioration of the thing solely on their examination - as it would have been possible for you in the store - is due. Incidentally, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as if it were your own and refraining from doing anything that would impair its value. Transportable items are to be returned at our risk. You have to bear the costs of the return, if the delivered goods correspond to the ordered ones or if at a higher price of the thing at the time of the cancellation you have not yet delivered the consideration or a contractually agreed partial payment. Otherwise, the return is free for you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the revocation or the thing, for us with their receipt.